Carlin Consumer Health 100% Satisfaction Guarantee
If you are not completely satisfied, we’ll give you your money back.


If for any reason you are not satisfied with any Zegerid OTC product (42ct and 14ct package sizes) that you purchased from one of our authorized sellers, we’ll gladly provide you with a refund. Please note that because Carlin Consumer Health is not able to control the quality of Products sold by unauthorized sellers, the Guarantee is not available for Products purchased from unauthorized sellers.

How to Claim the Full Money Back Guarantee

To submit a Guarantee request, please call Zegerid OTC Customer Service at 1-888-493-4682. Once the customer service representative verifies your eligibility to claim the Guarantee, you will be provided with details on how to mail in your product image, the original receipt or the physical UPC code of your Zegerid OTC product. The proof of purchase e-mail must be received within 60 days of the date of purchase.

Guarantee Guidelines

Carlin Consumer Health reserves the right, at its sole discretion, to verify the information that you provide with your request for a full refund, to require a valid proof of purchase, and to deny any refund request if Carlin Consumer Health determines that a refund is prohibited by law or a customer has engaged in fraud or is abusing the Guarantee. Money back guarantee will only be issued via digital Visa Prepaid Card.

Carlin Consumer Health reserves the right to revise or amend this policy at any time without advance notice or advertisement

Additional Terms

• Valid on one Zegerid OTC 14ct package or Zegerid OTC 42ct package
• Offer limited to US residents only, 18 years of age or older
• Limit one refund per name, household or address per lifetime
• Please allow up to two (2) weeks for digital delivery of refund
• Carlin Consumer Health not responsible for lost, late, or undelivered submissions
• Consumer is responsible for e-mailing the information needed to the Carlin Consumer Health
team before a digital reimbursement can be authorized

Legal Disclaimer

This Guarantee and our providing you with a refund does not constitute an admission of liability on the part of Carlin Consumer Health for any purpose, including, without limitation, product liability, negligence, or breach of any warranty (express or implied) of any type. This Guarantee and our providing you with a refund may not be used to support any claim of the foregoing against Carlin Consumer Health.